Frequently Asked Questions

What is the definition of an NGO?
NGO stands for non-governmental organization. NGOs are organizations whose mission and activities are broadly centered on improving the human condition and are non-governmental, non-profit and non-criminal. Public Interest Registry is a not-for-profit organization based in Reston, Virginia that was created by the Internet Society (ISOC). Public Interest Registry is experienced in running a stable, trusted registry and has managed the .org domain for the international non-commercial community for more than a decade. With .ngo|.ong, we are taking our mission of serving the public interest a step further, by empowering NGOs around the world with an online platform created specifically for NGOs to help them advance their causes.
What are the differences between .org and .ngo|.ong
.org is one of the original three top-level Internet domains, first established in 1985. From the beginning, .org has been an open domain that anyone – whether you are an individual, not-for-profit, social enterprise or corporation – can registerto engage with their community. Moving forward, .org will continue to serve as an open domain that gives a voice to causes, passions and ideas. .ngol .ong, on the other hand, are domains exclusively for validated NGOs. They are designed specifically to help NGOs build their online presence and establish trust and credibility as genuine members of the global NGO community. .ngo|.ong domain holders will have their organization included in a searchable Directory that includes a customizable online profile, enabling each organization to showcase their cause and communicate with partners, funders and the public. Importantly, this profile can include links to social media and the ability to collect donations, along with links to the website(s) that these organizations can build using their .ngo l .ong domain names. As .ngol .ong will be top-level domains serving only the NGO community, there will be a validation process associated with registration to ensure that only genuine NGOs are granted .ngo|.ong addresses and are included in the Directory.
Won’t this effect .org’s existing registrant base?
No. .ngo|.ong is not a replacement for .org. Instead, .org will continue to be an open domain available to any individual, organization, or social enterprise looking for a trusted place online to advance their cause and engage with their community. The difference is that .ngo will be available only to validated NGOs. Membership in the .ngo community will provide instant recognition for end users – partners, supporters, funders, etc. – telling them that they are interacting with a genuine NGO.
Has the NGO community helped you in preparing to develop and run .ngo|.ong?
Over the past few years, Public Interest Registry has reached out in meetings and events around the world to gather input and advice directly from the NGO community. We have collected hundreds of letters of support and held dozens of informational seminars with more than 1,000 attendees from all regions of the world – all to ensure that our plans for .ngo|.ong reflect the needs and desires of the global NGO community. This effort is continuing, and will be an ongoing part of building the .ngol .ong community.
Why should organizations add or switch to a .ngo|.ong domain name? What is the benefit?
The new .ngo|.ong domains will help identify and distinguish non-governmental organizations as validated NGOs within the crowded digital world, providing immediate recognition for these organizations. Ultimately, these domain names will offer NGOs credibility as members of the global .ngo|.ong community and a stronger online brand identity. Beyond this validation, .ngo|.ong domain holders will have their organizations included in an exclusive, searchable Directory, which includes a customizable online profile for their organization. This profile will help them promote their organizations to potential donors and partners, find and share information with other NGOs across the globe, interact with like-minded organizations and collect donations online to support their causes.
If an organization has multiple .org domains registered today, do they need to get .ngo|.ong versions for all of those?
The more .ngo|.ong domains an organization has, the more profile pages they will have in the Directory, providing an option to highlight different programs and initiatives as well as the potential for improved visibility online through enhanced search engine positioning. That said, there is no requirement for anyone to register a .ngo|.ong domain name, or to purchase .ngo|.ong domains for existing websites. It is a matter of choice and depends on what makes the most sense for any given organization.
How will NGOs who currently have an existing .org (or any other domain name) be able to integrate their existing websites? Will they have to support multiple domain names?
Registering for multiple domain names doesn’t necessarily mean added complexity. An organization can have multiple web addresses point (or redirect) to one single website. Or, if an organization has multiple messages and audiences that are best served by multiple websites – for example, messages that are directed to specific regions or languages – they can establish multiple sites to reach those specific audiences. It will completely depend on what makes the most sense to reach those that the NGO serves.
Having .ngo|.ong would require organizations to partake in defensive registration, correct?
There is no requirement for anyone to register a .ngo|.ong domain name. In launching the .ngo|.ong domains, Public Interest Registry’s goal is to offer NGOs new choices and tools. Whether an organization chooses to buy a .ngo|.ong domain – or any other domain – depends on what makes the most sense for thatorganization.It is important to note, though, that .ngo|.ong domain names will be offered on a first-come, first-served basis.
Who qualifies for a .ngo|.ong domain?
Public Interest Registry has worked closely with the global NGO community to develop a validation process for NGOs seeking to purchase .ngo|.ong domains. For the purpose of validation, we use seven criteria to define an NGO: Focused on acting in the public interest. Members of the NGO community work for the good of humankind and/or the preservation of the planet and do not promote discrimination or bigotry. Non-profit making/non-profit-focused entities. Members of the NGO community do not recognize profits or retain earnings. Limited government influence. Members decide their own policies and activities and are independent of direct government or political control. NGO staff/members are independent actors. Members of the NGO community should not be parts of political parties, and participation in the NGO must be voluntary. Active Organizations. Members of the NGO community are actively and regularly pursuing their missions. Structured. Members of the NGO community operate in a structured manner. Lawful. Members of the NGO community act with integrity within the bounds of law. During registration, registrants will be required to confirm that their organization meets these criteria and that they are an authorized representative of the organization. After this confirmation, a link will be provided to enable the registrant to undergo the Public Interest Registry validation process. Registrants will have 60 days to complete this, during which time the domain will be placed on server hold. There are no nexus requirements – registrants can be in any geographic location.
It seems that your criteria for eligibility are in some points unprecise and open to interpretation (e.g. “operate in a structured manner”). What do you say to that ?
Public Interest Registry worked closely with the global NGO community around the world to develop the eligibility requirements for .ngo|.ong domains. While we understand that there is no single,agreed-upon set of criteria for defining NGOs worldwide, the .ngo|.ong validation criteria are based upon common characteristics recommended repeatedly by NGOs during our extensive global outreach program over the past three years.
What is the validation process for getting a .ngo|.ong domain?
The validation process to get a .ngo|.ong domainis as follows: Potential registrants apply for a .ngo|.ong domain with a registrar. As part of this process, they will be required to self-certify: That their organization meets all seven validation criteria, and That the person making the application – is authorized to register a domain name on behalf of the organization they are applying for. Each registrant will then be directed to the .ngo|.ong Portal online, where they will be required to fill out a validation questionnaire, including their organization’s name, location and registration number (if the applicant NGO is registered with an existing NGO body like a government ministry or tax authority). During this step, the registrant will have the ability to upload documentation for review supporting their position as a valid NGO – such as a letter of reference from a recognized NGO or a registration certificate. Public Interest Registry will then review this application against the available information and validate the domain. It is important to note that the domain will not be operational until this step is complete. against the available information and validate the domain. It is important to note that the domain will not be operational until this step is complete. The appropriateness of organizations holding .ngo|.ong domains will also be monitored by the community itself, as we will have a Community Challenge process through which members of the .ngo|.ong community can proactively notify Public Interest Registry of any domain holder that is in violation of the eligibility criteria or the domain terms of use.
What are the guidelines for what will be accepted as a reference letter and for what organizations qualify as references? How will you verify the authenticity of letters of reference and other supporting documentation?
1. Voluntary. 2. Active Organizations. Members of the NGO community are actively and regularly pursuing their missions. 3. Structured. Members of the NGO community operate in a structured manner. 4. Lawful. Members of the NGO community act with integrity within the bounds of law. In some countries there is no generally accepted certification process for NGOs. In these instances, on a case by case basis, Public Interest Registry will accept letters of reference from organisations who can demonstrate their own status as a valid NGO and vouch for the status of the NGO who is applying for the domain name, as part of the .ngo l .ong registration process. 5.Letters of reference should provide the reference organization’s name, location and registration number (if the reference NGO is registered with an existing NGO body like a government ministry or tax authority). It should also provide a confirmation that the NGO applying for the domain name meets all of the seven criteria in Public Interest Registry’s definition of an NGO: Focused on acting in the public interest. Members of the NGO community work for the good of humankind and/or the preservation of the planet and do not promote discrimination or bigotry. 6. Non-profit making/non-profit-focused entities. Members of the NGO community do not recognize profits or retain earnings. 7. Limited government influence. Members decide their own policies and activities and are independent of direct government or political control. 8. NGO staff/members are independent actors. Members of the NGO community should not be parts of political parties, and participation in the NGO must be
Who exactly will have access to the documents and information that NGOs submit to Public Interest Registry? How does Public Interest Registry protect participating organizations’ information and data?
Public Interest Registry takes privacy and data protection extremely seriously. We’re committed to protecting privacy and any information shared with Public Interest Registry by potential registrants and registrants will not be shared with any third parties. As we do with .org, for the new .ngo|.ong domains Public Interest Registry will implement industry-leading security standards and procedures to protect personal data from loss, misuse, unauthorized access, alteration, destruction or disclosure and against all other unlawful forms of processing.
Will Public Interest Registry become the authority on which is or isn’t an NGOs?
No. We know that there is no single agreed-upon set of criteria for defining NGOs worldwide. Working with many NGOs around the world, Public Interest Registry has identified seven global commonalities to determine who qualifies for the .ngo|.ong domain. Our goal is to use these criteria as the way to ensure that the .ngo|.ong community stays limited to genuine NGOs. To be clear, Public Interest Registry is not an “authority” – only a member of the global NGO community committed to serving that community. Will Public Interest Registry monitor .ngo|.ong domains for ongoing compliance with the eligibility criteria and domain terms of use? Yes, as this is crucial to making the new .ngo|.ong community a safe, trusted space. Public Interest Registry has managed the .org domain for more than a decade and is very experienced in enforcing domain standards of use. We have a variety of procedures in place for managing domain name abuse and will uphold our anti-abuse policy to prevent and address any illegal or fraudulent activity within the .ngo|.ong community. To protect all members of the .ngo|.ong community, Public Interest Registry will conduct regular, random reviews through which we will analyse organizations within the .ngo|.ong community to ensure that they remain in compliance with the eligibility criteria and that they are not violating the domain terms of use. In addition, we will have a Community Challenge process, accessible through the .ngo|.ong portal, through which members of the NGO community can notify Public Interest Registry of any .ngo|.ong domain holder that is violating the eligibility criteria or that is not adhering to the domain terms of use. The concern will be evaluated and, if necessary, the organization in question may be contacted for clarification/additional information. If the organization is found to be in violation of the criteria or terms of use, the domain may be suspended. If an NGO that runs its website on .ngo|.ong violates any of the eligibility criteria or domain terms of use, what can and will Public Interest Registry do? Following the .ngo|.ong community guidelines, Public Interest Registry will assess the situation and work closely with the registrar and domain holder to address the issues in question. If necessary, Public Interest Registry will suspend the .ego|.on domain. As with the .org domain space, any domain that uses a .no|. domain to conduct criminal or non-compliant activities is subject to our anti-abuse procedures and may be suspended in keeping with policy .
Can organizations opt to not be included in the Directory?
Yes, organizations can opt out of the Directory, and do not need to build a profile page. However, we are working to make inclusion in the Directory and building a profile page as easy as possible and will encourage organizations to take advantage of the opportunity to use these resources to tell their story.
Will Public Interest Registry provide any kind of support for organizations who need technical help to create their website?
No. However, the profile page is a great way for grassroot NGOs to have a presence on the Internet and tell their story, even if they do not have the technical resources to stand up a full website. The profile page will be very simple and user-friendly. We highly recommend that .ngo l .ong domain name holders do build a website using their domain names. This will enable them to tell their story in a unique and compelling way. The profile page can then be used as a way to link to this website and help potential partners and supporters find them.
Will you sell advertisements on the .ngo|.ong Portal/Directory?
We do not have any plans to sell advertising on the portal or within the Directory.
What is the .ngo|.ong Portal and what does it include?
The .ngo|.ong Portal is the website that provides access to the NGO Directory and organization profile pages, through which NGOs can attract partners and potential donors. It is also a tool which will enable to contributors and funders to find causes they are interested in supporting. Logistically, the Portal is also where all NGOs go to complete the .ngo|.ong domain registration validation questionnaire, and where they can manage and update their directory listing information and profile pages. Over time, we will be adding additional valuable resources to the Portal for the NGO community.
Does Public Interest Registry handle donations collected through organization profile pages within the Directory?
All donations will be collected directly by the organizations, and Public Interest Registry will not benefit from or handle donations in any way. The “donate” button on an organization’s profile page will connect contributors to the donation platform of the organization’s choosing. For organizations that do not have an existing donation collection solution, Public Interest Registry will offer information for third-party utilities they can choose from to collect donations through their profile page.
Other international NGO directories exist online. How is this different?
There are directories online, but the .ngo|.ong community will have some crucial differences that will benefit global NGO work. Our validation process will help ensure that only genuine NGOs will be included in the Directory, creating, to the greatest extent possible, a safe and reliable online space free of organisations not part of the global NGO community. The Directory is much more than a listing service. Each organization included in the .ngo|.ong Directory can have a robust profile page detailing their mission and organization which they can link to their website, connect with their social media channels, share information with their audiences and collect donations. Organizations have control over their own profile pages. The possibility of direct fundraising as part of the Directory – especially for smaller NGOs or groups from under served regions – will make the .ngo|.ong directory unique. Finally, while many international NGO directories do exist, there are none that have the wide scope or scale in terms of sector and geography that is envisioned as part of the .ngo|.ong community.
Does Public Interest Registry verify the information included in the Directory?
Similar to Facebook and other online communities, each .ngo l .ong community member controls their own profile page and the information about their organization that is included in the Directory. They are free to include as much or as little information as they would like.
What languages are supported for the Directory and for customer service?
Public Interest Registry plans to launch Directory services in five languages when .ngo|.ong domains become available for purchase – English, Spanish, French, Portuguese and German. These languages were chosen based on interest from the NGO community received by Public Interest Registry in letters of support and Expressions of Interest. We expect to add more languages quickly as demand warrants.
Can the following characters be used: =<>{}|/:;[]‘,.?
Hyphens cannot be used in the 1st, 3rd, 4th or last position of the domain name.
How can organizations register a .ngo|.ong domain name?
Registering is easy, and it is important to note that both .ngo and .ong are included in one registration. This means that if an organization registers a .ngo domain name, it will also automatically receive the same name registered under .ong, and vice versa. Once.ngo|.ong domain names are available, NGOs will be able to register these domains by visiting an accredited registrar that has agreed to make .ngo|.ongdomains available. There will be a list of these registrars on the Public Interest Registry website closer to the launch.
Do you have an estimate of how much organizations can expect donations to increase as a result of being a part of the Directory?
This will depend on the organization’s level of outreach and appeal to specific audiences around the world.
How many NGOs are there in the world? How big is the market for NGO? How big is the market in (France) (Germany) (UK) (Brazil)?
Under our definition of NGO, we believe there are likely more than 10 million NGOs globally that would qualify for the new .ngo|.ong community.
Do you have any statistics on giving to charities online versus in person or other channels? Are people more likely to give to a validated domain like .ngo|.ong?
In a recent survey conducted in the US by Harris Interactive on behalf of Public Interest Registry, two thirds of respondents claimed they would be more likely to donate to a site with a validated domain name. The survey also found that 80% felt that .ngo|.ong would be a welcome domain and serve a recognized community. We know that around the world online donations are rising steadily, accounting for some $17 billion in contributions in 2010 according to one estimate. With the expansion of mobile web access and increased visibility for NGOs, we expect this number will continue to rise, providing greater opportunities for NGOs that are able to raise funds online.
You said that your validation process would help prevent fraud – what kind of charity scams are happening?
Sadly, there are a number of people who are trying to use the web in ways that hurt the global NGO community. Most charity scams can be broken down into three categories: 1. Fake sites– Where money collected does not go to a charity at all, but is pocketed by the scammers. 2. Skimmers/Non-Contributors – Where money from donations is taken off the top, often without the knowledge of the contributor. 3. Phishers – Where contributor data is captured without the consent of the contributor and resold (or used to make purchases). In establishing .ngo and .ong as closed domains requiring validation, Public Interest Registry is working hard to help reduce and eliminate these types of fraudulent activities.
Do you believe the domain name is still important, with a move towards mobile and a heavier reliance on apps?
The increase in domain names combined with the growth of social media platforms and apps does make for a wide variety of options. That said, websites remain one of the best ways to completely control an NGO’s message, image and brand online, and we believe they will remain the primary home on the web for organizations for years to come. A recent survey conducted by Public Interest Registry confirmed that 81% of people still think an organization’s website is the most trustworthy place to get information on a charity or social cause, compared to other online resources such as social media sites. While not every new web address will have staying power, we think a community-centric and verified domain is a strong draw.
How do these new domain names impact search ? We have multiple results on Google for the same 'name' with multiple domain name variants.?
Search engines like Google already have mechanisms in place to account for multiple domain names, ensuring that the most relevant content is displayed in search results. The changes may result in a single organization using multiple domain names – either pointing visitors to one flagship site or taking advantage of different domains to specific target audiences and purposes. In each case, search engines can identify the appropriate way to index and display these sites.
Why do you need new domain names when you have Google?
While domain names remain important for being found online – after all, the Internet’s addressing scheme wouldn’t be very effective without them – domain names are about much more than their ability to garner visibility for an organization. A memorable domain name can mean the difference between creating a successful web presence and getting lost in cyberspace. .org and .ngo|.ong, in particular, convey trust and reliability – invaluable brand attributes for non-profits and NGOs worldwide, especially given the risk of charity fraud and other online schemes. .ngo|.ong lets Internet users know that they are interacting with a genuine, validated NGO, granting credibility and a stronger online brand to these domain holders.
Registrar Q&A Will Registrars need to be certified separately for .ngo and .ong?
No. One certification will cover both .ngo and .ong. All registrars (including .org or all IDN TLD registrars) will need to add .NGO and .ONG to their portfolio by the following steps: Use the Online Registrar Management System (ORMS) to execute all necessary documentation to become an accredited registrar for .ngo|.ong TLDs. This system is available through Public Interest Registry’s Operations team – please contact Public Interest Registry’s Operations team for access to this system. More information on this process is also available at www.pir.org or by email at ops@pir.org. Steps in this process include: All registrars must successfully complete all specific .ngo|.ong Operational Test and Evaluations (OT&E).• Implement a client to interface with the .ngo|.ong-EPP. Public Interest Registry provides a tool kit for registrars to aid in their client development. • Ensure that your company has a deposit account set up. • Ensure that your company has at least $500,000 USD in comprehensive general liability insurance. • Successfully complete DNSSEC OT&E, if you wish to offer DNSSEC for .ngo|.ong to your customers. One of the requirements for being an Accredited Registrar with Public Interest Registry is that the Registrar must have at least $500,000 USD in comprehensive general liability. This comprehensive general liability insurance must come from a reputable insurance provider with a rating equivalent to an A.M. Best rating of “A” or better, and shall maintain insurance meeting these requirements throughout the Term of this Agreement. See the Registrar Registry Agreement for a complete description of the Insurance and related Indemnification requirements. There are no fees for .ngo|.ong registrar accreditation, or the registration or update of name servers. Public Interest Registry makes an online Registrar Relations account available to all registrars. This tool provides everything you need to manage your Public Interest Registry portfolio, to help market new .ngo|.ong registrations and manage your business more effectively. Your Registrar Relations account at Public Interest Registry provides the following useful tools and you can log in at www.pir.org. Access you balances; manage your portfolio of .ngo|.ong domains, and more.
Are there registration limitations or eligibility requirements?
There are no Nexus requirements. All registrants must follow the TMCH process as outlined by ICANN, when applicable. 1. The exclusivity of the .NGO domain will be provided through domain name registration restrictions and enforcement mechanisms. Domain name registrations under .NGO will solely be open to Non-Governmental Organizations who pass all established eligibility requirements. All registrants must demonstrate affiliation through NGO membership organizations or through evidence of NGO status. PIR will work with membership organizations, the NGO Community Advisory Council, and other members of the NGO Community to validate their eligibility. The person applying for the domain must confirm that they are a legal representative of that NGO. These registration restrictions will give users’ and benefactors’ confidence in the credibility of the .NGO websites they are visiting. Additionally, all registrants must complete a validation process on a Public Interest Registry website, providing evidence that they are a legitimate Non-Governmental organization. 2. Pursuant to Section 3.6.5 of the RRA, PIR reserves the right to deny, cancel or transfer any registration or transaction, or place any domain name(s) on registry lock, hold or similar status, that it deems necessary, in its discretion; (1) to protect the integrity and stability of the registry; (2) to comply with any applicable laws, government rules or requirements, requests of law enforcement, or any dispute resolution process; (3) to avoid any liability, civil or criminal, on the part of PIR, as well as its affiliates, subsidiaries, officers, directors, and employees; (4) per the terms of the registration agreement or (5) to correct mistakes made by PIR or any Registrar in connection with a domain name registration. PIR also reserves the right to place upon registry lock, hold or similar status a domain name during resolution of a dispute. Abusive uses, as defined above, undertaken with respect to .NGO and .ONG domain names shall give rise to the right of PIR to take such actions under Section 3.6.5 of the RRA in its sole discretion.
What is the registration process for .ngo I .ong domain names?
.ngo|.ong is a technical bundle of two domain names for which the registry ensures that most parameters for each domain name are automatically linked and shared between each other. The only items that are different are the domain extensions themselves and the DS records. Within the registration flow, registrants will complete registration of .ngo|.ong domain name(s) which will include: • Certification of .ngo|.ong Eligibility Requirements • Authorization to certify information • Authorization to register domain names • Acceptance of Terms & Conditions Public Interest Registry will supply the copy for this additional step. This information does not need to be saved by registrars. Upon registration completion, registrants will have .ngo|.ong validation messaging and link presented to them on the: • Registration Order Confirmation Screen • Registration Order Confirmation Email • Dedicated .ngo|.ong activation email The registration of the domain name bundle will be completed and the domains will be put on server hold status until the registrant completes the .ngo|.ong validation process, which will be managed independently by Public Interest Registry.
How will the validation process work from the Registrar perspective?
.ngo|.ong registrations are open to qualified Non-Governmental Organisations. Validation is a simple, 3-step process:Step 1: Confirm compliance with the .ngo|.ong Eligibility Requirements Step 2: Provide the name[s] the NGO conducts business and specific governmental certification information. The NGO will be asked to provide their formal name and other names they do business, the country they are formally registered with to do business and any applicable identifying information, e.g., a tax identification or registration certification number. Step 3: Provide other credential information to demonstrate status as an NGO. The final step involves providing additional information to demonstrate NGO status. Validation is conducted at the entity level and all domains at initial and subsequent purchase are aggregated for the registrant under their specific entity name. Registrants will have 60 days from the domain create date to complete the validation process. Once the validation has been completed, the validation will be considered active for a term of two years. All entities are required to confirm their data is accurate at least once every two years. If any information provided to Public Interest Registry for validation changes, the entity is expected to update their account information. For entities registering subsequent domains, all domains will have their validation term synced to the most recent registration. As a registrant benefit, this will simplify the re-validation process by having one validation date for all domains, regardless of multiple registration dates. Upon completion of the validation process, Public Interest Registry will notify the registrant of their pass or fail status. Passing validation will immediately result in the release of server hold and the registrant will have access to their domain name. The server hold status will be included in the poll queue. Registrants purchasing additional domain names will simply need to confirm the accuracy of the validation data previously supplied. When transferring a domain that has not expired to a new registrant, the new registrant will be required to complete validation. Any registrant who fails to successfully complete the Validation Process within 60 days following their registration will lose their registration and will not be eligible for a refund. Public Interest Registry reserves the right to review the validation information provided at any time. Any entity not found in compliance with the Eligibility Requirements is subject to having their domain name[s] revoked.
Are Private Registration or Proxy services available?
Because of the importance of maintaining a transparent and verifiable .ngo I .ong community, Private/ Proxy registration are prohibited. NGOs may choose not to have their profile listed in the NGO Directory, but their contact information will be publicly available in WHOIS databases.
Can .ngo I .ong domains be parked?
The following use and content limitations apply for registrants: • Overall the .NGO domain name must be for a bona fide NGO use, as defined in the Restrictions Dispute Resolution in response to Evaluation Question #28 of our ICANN application. • Websites must be developed with the intent to promote the corresponding .NGO registrant’s existing mission and activities, and not solely for commercialized or for-profit marketing usage. • Any use of the registered domain name to engage in activities inconsistent with the definition of the corresponding NGO is not allowed. Domains are not parked by the Registry at expiration or any other time in the domain life cycle.
Can .ngo I .ong domains be monetized?
The following use and content limitations apply for registrants: • Overall the .NGO domain name must be for a bona fide NGO use, as defined in the Restrictions Dispute Resolution in response to Evaluation Question #28 of our ICANN application. • Websites must be developed with the intent to promote the corresponding .NGO registrant’s existing mission and activities, and not solely for commercialized or for-profit marketing usage. • Any use of the registered domain name to engage in activities inconsistent with the definition of the corresponding NGO is not allowed.
Which dispute resolution process will be used?
In the event of a dispute, the ICANN UDRP dispute resolution process will be used.

Technical Q & A

What contact information will be required to register a domain?
The following contacts are required to register a domain: Registrant, Technical, Administrative, Billing) All contact information will be returned to the Registrar in the EPP check command. Contact information can be updated at any time without a fee.
How will contact ROIDs be supported?
Registrars will be able to create and manage their own contact Repository Object Identifiers (contact ROIDs) for contacts. These contact ROIDs can be shared across multiple domains. When querying domains registered at another registrar, the following support is offered: • ROID only: Without AuthInfo, abbreviated information including only statuses will be returned • ROID and AuthInfo: Full support When querying contact records for domains registered at another registrar, the full support is offered when sending in a ROID or a ROID and authcode.
How will domain transfers be handled?
The following steps will be used to transfer a domain: • Gaining registrar sends a transfer request to the Registry. • Registry responds with a success or failure. • If successful, a poll event is sent to the losing Registrar and the domain is placed in a pending transfer status. • The gaining Registrar can cancel the transfer request at any time before the transfer completes. • After five days the transfer is AUTOACKed by the Registry. • The Registry sends a poll event to the gaining and losing Registrant if the transfer is ACKed, NACKed, AUTOACKed or cancelled. • Domains cannot be transferred during the redemption grace period. • Registry transfer notifications will be sent to the Registrar via poll events. • The transfer of a domain extends the expiration date of the domain by 1 year. • Both domains in the bundle will be transferred simultaneously. • When transferring a domain that has not expired to a new registrant, the new registrant will be required to complete validation. A new EPP command will provide a link to the Public Interest Registry’s validation site. • Upon completion of the validation process, Public Interest Registry will notify the registrant of their pass or fail status. Passing validation will immediately result in the release of server hold and the registrant will have access to their domain name. The server hold status will be included in the poll queue. • Any registrant who fails to successfully complete the Validation Process within 60 days following their registration will lose their registration and will not be eligible for a refund. – The bundled domain names will share all the attributes, including domain term length, create date, expiry date, contact associations, name server associations and appropriate domain status values.
Which EPP RFCs will be supported?
The following are the relevant EPP RFCs which this solution is compliant with: • RFC 5730 Extensible Provisioning Protocol (EPP) • RFC 5731 Extensible Provisioning Protocol (EPP) Domain Name Mapping • RFC 5732 Extensible Provisioning Protocol (EPP) Host Mapping • RFC 5733 Extensible Provisioning Protocol (EPP) Contact Mapping • RFC 5734 Extensible Provisioning Protocol (EPP) Transport over TCP • RFC 3735: Extensible Provisioning Protocol (EPP) Guidelines for Extending the EPP • RFC 3915: Extensible Provisioning Protocol (EPP) Domain Registry Grace Period Mapping for the Extensible Provisioning Protocol (EPP) • RFC 5910: Domain Name System (DNS) Security Extensions Mapping for the Extensible Provisioning Protocol (EPP) • New EPP
Which client and server locks will be supported?
The following client and server locks will be supported: • clientUpdate Prohibited • clientTransfer Prohibited • clientRenew Prohibited • clientDelete Prohibited • serverUpdate Prohibited • serverTransferProhibited • serverRenew Prohibited • serverDelete Prohibited • serverHold
Which host locks will be supported?
The following host locks will be supported: • clientUpdate Prohibited • clientTransfer Prohibited Client locks and host locks can be set or removed with a single command.
Which delete prohibited statuses will be supported?
The following delete prohibited statuses will be supported: • pendingDelete • pendingRestore • redemptionPeriod
What redeemable statuses will be supported?
The following redeemable statuses will be supported: • pendingDelete • pendingRestore • redemptionPeriod
What other statuses will be supported?
The following other statuses will be supported: • Pending Transfer • ClientHold
What are the AuthInfo parameters?
The AuthInfo can be between 6 and 16 characters. There are no dictionary restraints on the AuthInfo value. Registrars can create and update domain AuthInfo codes.